Anyone have any ideas why I'm getting this message every time I try to preview an email I've just built? This wasn't a problem yesterday...
Email Preview Error
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contacts who completed campaign
I Want to blast campaign who were completed a old campaign. But the old campaign gets the contacts dynamically from filter. is there any way to export the contacts who completed campaign?.
The campaign exit history only shows last 3 months and i could not export iy.
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How can I delete an external activity from a contact
HI all,
I have uploaded some external activities on Eloqua with my contacts. It is appearing in Contact log and I can see these as below. 
How can I delete same now?Eloqua Administrator, Dirk Op de Beeck, Fred Sakr, Chris JonesEloqua Administrator
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Lead ID and Contact ID
Should the Eloqua Contact have both a Lead ID and Contact ID? When a Get Converted Leads Auto Synch happens shouldn't the Lead ID be cleared out? What would a scenario be where a Contact has both Lead ID and Contact ID?
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Next User Group Meet-up: Tues, Nov 4, 2014
Save the Date! The next Austin Eloqua User Group (EUG) meet-up will be Tues, Nov 4 at 3:00 p.m. Please RSVP using the link below to help us keep an accurate headcount.
Big thanks to National Instruments for hosting our meet-up this month, and to Get Smart Content for sponsoring our happy hour!
What can I expect? We’re a pretty casual group and meeting is a good opportunity to share our success, brainstorm our challenges and socialize. This month we’re excited to have two great speakers - John Butler from GetSmartContent will be sharing how to convert anonymous website visitors by reading digital body language, and Jon Riemer, Director of Global Campaigns for Oracle Eloqua, will give us a look under the hood of our own cross-channel marketing campaigns.
Who should attend? This meet-up is intended for folks who use Eloqua (beginner, intermediate, advanced - all are welcome!).
RSVP Here:November 2014 Austin Eloqua User Group Meet-up - Eventbrite
Time / Location:
Tues, Nov 4 @ 3:00 p.m. CST
National Instruments | 11500 N. Mopac Expy, Austin TX 78759 – Map Link
Building: C (aka: Mopac C) | Room: 1s15
When you enter the campus main entrance, follow the signs for building C. Park in the visitor parking or in the garage at building C.
Check in at the security desk. 1s15 is on the first floor. You'll go through the secure entrance towards the back windows, turn right at room 1s13 and keep going to 1s15. (There will likely be an escort at the front desk.)
Proposed Agenda:
- 3:00-3:15 – Network, welcome, get settled, intros
- 3:15-3:30 – Follow-ups from last meet-up (if any)
- 3:30-4:00 – Topic 1: Leads Hidden in Plain Site (John Butler, GetSmartContent)
- 4:00-4:30 – Topic 2: Cross-Channel Campaigns (Jon Riemer, Oracle Eloqua)
- 4:30-4:40 – Break
- 4:40-4:55 – “What’s on your mind?” (Open forum for questions, challenges, etc.)
- 4:55-5:00 – User Group Planning / Feedback / Next Steps
- 5:00-6:00 – Happy Hour @ Blackfinn Ameripub | Sponsored by Get Smart Content
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Gmail is adding line breaks to my HTML emails - how do I prevent this?
I've been struggling with this all day. One of my HTML emails is on the receiving end of unwanted line breaks when it hits a gmail inbox. It appears as intended in the web view. Anyone experienced this before and come up with a fix? I feel like I'm taking crazy pills.
Here's the source of my text box:
<span style="font-size:15px;line-height:21px;white-space:pre-wrap;">Thanks for downloading our Financial Services case study! It is available below.<div><br></div><div>If you have any immediate questions about Kinvey, please <a href="mailto:sales@kinvey.com" title="Email Us">contact us</a>. And if you'd like to receive regular mobility news and keep in touch with what we're doing, you can <a href="http://www.twitter.com/Kinvey?elqTrack=true" title="Follow Us">follow us on Twitter</a>.</div><div><br></div><div>-The Kinvey Team</div></span>
Gmail view:
Web view:
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What is the best way to identify the source of an integration error?
I see a lot of failed updates due to "No ID Marketing Activity Fail" error. What is the best way to track down the source of this error?
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Lead Scoring
How many criteria do you use for lead scoring profile fit?
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Multiple Pick List Not Allowing Validation
Hi Guys, has anyone else experienced this issue:
When I added a multiple pick list to a form it doesn't allow me to select the validation tab. So there is no way of making the picklist compulsory. The multiple pick list was created from a Custom Field selection.
Have tried Firefox and Chrome browsers but neither work.
Would appreciate the help.
Thanks
Mike
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Social Sharing
Eloqua Social landing page apps are accessible directly within the Eloqua landing page editor. Each tool, such as the social sharing tools for Google+, LinkedIn and Twitter can be dragged onto the landing page canvas with a single click and quickly configured.
Allow users to share your content with their network within Google+, LinkedIn, Facebook and Twitter!
Learn More:
Requirements:
You must be using Eloqua10 to take advantage these additions for your landing page. There are no additional fees to use the Social Sharing elements on your landing pages - they are completely free to use!
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Mapping large text field into Salesforce on a form submit
I have a form on our corporate website with Description field (large text field) and when this form is submitted I have created an external call that passes on the form submission as a lead into Salesforce. All my other fields are mapped correctly but this field is not even shown for selection . When I checked with Eloqua support , I was told you cannot map a large text field as an external call and I would have to use custom objects and program builder. I checked Topliners and asked support but looks like there is no documentation on how to do it. Any help you can provide on using custom objects and program builder to do this or if there is another way to do this would really help.
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Re-using Segments Created via API or Re-creating Every Time?
Hi All,
Wanted to get your thoughts on this...
We have been able to create Segments via the API, however, which way to go:
OPTION 1: Re-use Segment if there are no additions or deletions (changes) to the list? or
OPTION 2: Re-create the Segment every time via API.
In Option 1, we will still need to compare the existing list to the new list before deciding to re-use. However, the comparison will be done outside of Eloqua.
In Option 2, we may create a new list even though there are no changes but we will have the historical data and it will be easier to identify lists.
In both scenarios, data processing may affect performance.
For those who have done this or are familiar, what would you recommend?
Hope it's clear.
Pinging: T.J. Fields, Aaron Riley, Eli Snyder
Thanks!!
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What do you think of Oracle acquiring Eloqua?
Eloqua just announced they are being purchased by Oracle. What do you think?
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What is the best way to create a form with a lightbox?
I want to create a form with a lightbox. How to create?
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Checkboxes and dynamic content...
I have 4 different webinars listed in checkboxes field. When someone tries to select more than one webinar, dynamic content shows error message.
how to fix this ?
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Syncs always pending
Hi guys,
I have a batch script to extracting Eloqua data using Bulk API v2.0; the problem is, all the syncs created this afternoon are always under "pending" status, it already lasts for 1 hour, and everything worked well yesterday, I don't change the template of export, the code, or the account privilege
Is there something wrong for Eloqua Service, or certain maintenance window for Elouqa right now?
Or is there limitation of total export/syncs one account could have?
Thanks for your advice
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Lead scoring
Does eloqua has capability to perform lead scoring ? if so, how flexible is that ?
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Advisory: Fall '14 Release SP1 - Wednesday, October 15th, 2014 / Pod 2 ONLY- SUCCESSFULLY CONCLUDED
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**Update**
Wednesday, October 15th.
The maintenance concluded on schedule and without incident.
====================================
Eloqua Fall '14 Release - Service Pack 1
Service Pack 1 of the Eloqua Fall '14 Release will roll out between 11 pm, Tuesday, October 14th, and 5 am, Wednesday, October 15th, 2014
[all times EDT (UTC -4)].
Please review the supporting resources available in the Topliners Release Resource Center. This includes Release Notes for both E9 and E10, with information on:
Release Overview
What's New in This Release
Known Issues
Fixed Issues
Technical Notes and Limitations
Supported Environments
Documentation
Troubleshooting and Technical Support
If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.
NOTE: Please check out our newproduct documentation site.
While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.
To determine if you are on Pod2:
Log into Eloqua as you normally would.
Look at the browser URL once you are logged in.
Pod2 URL has the following format - www02.secure.eloqua.com/... (note: 02 included in URL).
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Assigning Salesforce Campaign Codes to Lead or Contact
Hi everyone,
We are running a lead nurture campaign that offers people 4-5 different assets over a period of time. Since we already have everyone's information, we are not gating the resources with a form. However, we'd still like to assign a SFDC Campaign code if the contact/lead clicks on an asset. Are you able to assign a Campaign ID based on a link click? Or do they have to fill out an Eloqua form?
Thanks,
Parker
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It’s Time to Step-up Your Personalization
Can personalization enhance the customer experience? Ask anyone that’s ever been marketed to, and they will unequivocally say “Yes!” As marketers, we’ve all heard the buzz around one-to-one marketing and the need to have “human conversations” with people. But it’s not always easy to take these insights and immediately shift your strategy. How do you add a human touch to your communications and provide your customers with an engaging experience? The answer is personalization.
Regardless of whether it is a business product or a consumer product, we, as customers, expect companies to know who we are and what our interests are, and to create messages accordingly. When done correctly, personalized content can elevate your brand in the eye of the customer and inspire loyalty. Modern technology has provided us with data and visibility into who our ideal customers are and how they are engaging with our brand.
Gone are the days when “Dear [First Name]” gave the illusion that the company was sending their customers something personal. Today we need to do more than add the customer’s first name at the beginning of an email.
So how else can you personalize your communications and content? There are two key areas from which you can draw insight to incorporate personalization: customer profile attributes and engagement activity.
When it comes to profile based personalization for business customers, you can create messages specific to attributes such as:
- Job role or title
- Industry
- Company size
- Whether they are an existing customer or not
For those that market to consumers, you can personalize on attributes such as:
- Age
- Gender
- Average income
- Marital status
- Geography
With engagement based personalization, there are so many possibilities. You can personalize your content and communications based on activities like:
- The web pages they look at
- The content they download
- The links they click
- The purchases they make
- The events they attend
- The time they spend on particular pages
- The ads they respond to
With both profile and engagement you can also personalize the send frequency, the content they see, and the channel they engage with.
The data available to you is powerful and right at your fingertips, so start taking action on it today. Personalization can be really exciting, so get creative and have fun with it! Remember the time and effort it takes to create a personalization strategy will translate to increased relevancy, more engagement, a great customer experience, and ultimately more purchases.
If you are just getting started with personalization, or want to develop it further, request to have the Personalizing Campaigns Facilitated Discussion with a marketing advisor today! Also, see our full menu of Facilitated Discussions that are available at no cost to Marketing Cloud customers.
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More Pages to Explore .....
