Hello,
We have created a multi-wave campaign that sends out email to a segment of contacts and depending on their action (email click through), updates Salesforce.com contact.
To make an update in Salesforce.com, we are passing the relevant contacts from the Campaign to a Program. However the contacts are not moving from the campaign step to the program.
we have tried using both - Add to Program and Move to Program, with same results.
What can potentially be the missing link?
Ady