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Why would a program feeder not feed all contacts that meet filter conditions into a program?

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Ever wondered why a program feeder won't push some of the contacts that meet a filter criteria? The answer to this might be The advanced option: "Further restrict members by Created modified, or active within evaluation time"
This option can be found under the feeder itself by clicking on advanced options -- see screenshot below

 

 

Feeder.png

 

To determine if your contact was restricted by this condition, see if they meet any of the conditions explained below:

1) Created: means that the contact would have to have been created between the last time the feeder pulled contacts and the next feeder pull.

2) Modified: means that any of the contact fields – AND ONLY FIELDS, would have to have been modified in value between the last time the feeder pulled contacts and the next feeder pull. Note that changes to web profile such as web visits, form submissions, etc.. do NOT make the contact “modified” unless they’re included as a condition in the filter that’s the feeder is based on – see next point 3.

3) Active: means that the contact would have to have met the condition of the filter between the last feeder pull and the next one. The important intricacy here is that there’s a few conditions that when met, will NOT qualify the contact to be included in the “active” bucket. Below are three examples:

eg:
a) If the filter has a condition of “hard bounceback AS OF NOW”, and if there was a feeder pull at 2pm and the contact got hard bounceback status at 2:30pm, then the next feeder pull WILL NOT pull the contact into the program. The reason is that this condition does not qualify as “Active” is that it does not represent an activity.

b) The same applies if a filter has a condition of “unsubscribe AS OF NOW”

c) if the filter has a condition of “Hard Bounceback before May/24/2013” and if the contact becomes a hard bounecack between the last feeder pull and the next feeder, then the contact will be pulled to the program.

 

Hope this helps.

Tarek


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