dear experts of ELOQUA community
We've recently started using campaigns with sequel steps. a specific segment gets a letter and after a couple of weeks - those who haven't opened the first email - get a different email asking if we may still interest them in our product...
HOWEVER!! the segment was supposed to be amended (for example a certain status of a contact that has changed during the two-weeks period include that person in step one but should have excluded in step 2...)
any advise anyone?
thanks in advance,
tal