Marking contacts so they receive plain-text emails

Important:  The Fall '14 product documentation is available on our new help website.
The information below describes functionality up until our Summer’14 Release.

Question:

I have a contact in Eloqua to whom I would like to send only plain-text emails. Is it possible to configure this preference?

Answer:

This configuration is possible through the individual contact record in E10.

To mark contacts to receive plain-text emails:

1. Navigate to Contacts> Contacts and search for the contact.
2. Double-click on the contact name.
3. On the Preferences tab, click Send Text Only and click Update.