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YELLOW / Permission Error While Saving a Segment / Some Clients

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We are currently tracking an incident where some users are receiving a permission error while saving a segment. Our Development Team is working on a path to resolution and are targeting to hot-fix this incident by end of day today. We will provide another update around 3:00 pm EST (UTC-5).

 

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**Update**

Monday, November 3rd, 3:20 pm EST (UTC-5)


Our Development Team continues to work on this resolution and are still targeting to deploy this hot-fix by end of day. The next scheduled update will be around 6:00 pm EST (UTC-5).


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**Update**

Monday, November 3rd, 6:20 pm EST (UTC-5)


Our Cloud Operations Team confirmed the hot-fix was applied to our Production Environment.

 

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**Update**

Monday, November 3rd, 7:04 pm EST (UTC-5)


Our Cloud Operations Team has identified a false positive and a small percentage of clients failed deployment of the hot-fix. Our Development Team is closely working with them to resolve this in full. We are unable to provide an ETA, but the next scheduled update will be 10:00 am EST (UTC-5) on Tuesday, November 4th, 2014.


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