Hi Community
We've got a pretty urgent and frustrating issue we're dealing with, hoping for a quick resolution
We've built a mobile responsive HTML email and uploaded to Eloqua. If we do a test send via the Eloqua screens it works great, responsive on mobile devices, great on desktops - all round great.
The problems start when we try to send this through the Eloqua REST API. We are altering the contents of the email based on information from an external system, so we need to use the EmailInlineDeployment method to deploy the email.
When we setup the email, the DOCTYPE (above the HTML) is:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Email Subject</title>
Note the DOCTYPE as XHTML 1.0 Transitional//EN (we've also had it as Strict//EN also).
When the emails is sent out from Eloqua, on the recipient's end the doctype has been changed to
| <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> |
which renders our mobile responsiveness useless.
Can anyone please explain to me how I can control the DOCTYPE of an email via the EmailInlineDeployment engine within the Eloqua REST API?
Thanks
Mark